Terms of service

Terms of Service

 

Welcome to [Clik & Pick]. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

We reserve the right to update, modify or change these Terms of Service at any time without prior notice. Any changes will be effective once published on this website.

2. Products & Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications and prices displayed on our website are accurate.

However:

  • Actual product colour or appearance may vary slightly due to lighting and screen settings.
  • Product dimensions may have minor variations.
  • Product images may be for illustrative purposes where specifically mentioned.
  • We reserve the right to correct any errors or inaccuracies in product information.

Product availability is subject to stock.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges or other charges, if any, will be displayed during the checkout process.

In the event of an incorrect price being displayed due to a technical or typographical error, we reserve the right to cancel the affected order and issue an applicable refund.

4. Orders

When you place an order, you agree to provide accurate and complete information, including:

  • Name
  • Delivery address
  • Phone number
  • Email address
  • Payment details, where applicable

Placing an order does not automatically guarantee acceptance of the order. We reserve the right to accept, reject or cancel an order due to reasons including product unavailability, pricing errors, payment issues, suspected fraudulent activity or logistical limitations.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

5. Payment

We accept payment methods made available on our website from time to time.

All online payments are processed through authorised third-party payment service providers. We do not directly store complete credit/debit card information on our servers.

You agree to provide valid and authorised payment information when placing an order.

6. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on the website.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Natural events
  • Other circumstances beyond our reasonable control

We are not responsible for delays caused by courier partners or circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

7. Returns, Replacements & Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Customers are advised to review the Return & Refund Policy before placing an order.

8. Cancellation

Customers may request cancellation before the order is dispatched, subject to our order processing status.

Once an order has been dispatched, cancellation may not be possible.

If an eligible cancellation is approved after payment, the applicable refund will be processed to the original payment method.

9. Website Usage

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to the website or its systems.
  • Copy, reproduce or distribute website content without permission.
  • Introduce viruses, malware or other harmful code.
  • Interfere with the normal operation or security of the website.
  • Provide false, misleading or fraudulent information.

We reserve the right to restrict or terminate access to users who violate these terms.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Videos
  • Other original content

is owned by or licensed to [Clik & Pick] and is protected under applicable intellectual property laws.

You may not reproduce, modify, distribute, sell or commercially use our content without prior written permission.

11. User Reviews & Content

If you submit reviews, comments, photographs or other content to our website, you agree that the content:

  • Is truthful and not misleading.
  • Does not violate any applicable law.
  • Does not infringe the rights of another person.
  • Does not contain offensive, abusive or unlawful material.

We reserve the right to remove content that violates these requirements.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers and other service providers.

Your use of such services may also be subject to their respective terms and policies.

We are not responsible for the independent policies or actions of third-party service providers.

13. Limitation of Liability

To the extent permitted by applicable law, [Clik & Pick] shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Our liability, where applicable, shall be limited to the amount paid by the customer for the relevant product or order, subject to applicable law.

14. Force Majeure

We shall not be responsible for any delay or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures, pandemics or other unforeseen events.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your information.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the applicable courts in [Chennai, Tamilnadu, India].

17. Contact Us

For questions, complaints or support regarding these Terms of Service, please contact us:

Clik & Pick
Email: support@clikpick.com
Phone/WhatsApp: 9486394990

By using our website or placing an order, you acknowledge that you have read, understood and agreed to these Terms of Service.